Every customer has the right to make sure that they are not overpaying for their utilities. Our in depth utility auditing and tariff analysis ensures that you are not paying more than necessary for the services you receive. Our utility auditing (audit) and bill management is your expert analysis and voice as a customer of the utilities.
Utility auditing and tariff analysis knowledge makes it clear that utility tariffs specifically state that outside certain very basic responsibilities on their part, the onus is on the customer to ensure that they are not paying more than necessary for the services they receive. Our compensation is then based solely on the results we bring to you–either in the form of refunds, ongoing future savings, or both!
As your utility auditing service, ECS will stay involved not only to make sure that the corrections we request are implemented properly, as well as, continuing to calculate savings and determine the financial success of our recommendations. You will receive detailed ongoing reports throughout the service period.